Privacy Policy

Last updated: Mon May 25 2026 20:15:15 GMT+0800 (Malaysia Time)


At Sabailah Ventures, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.


1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the platform.

When you make a purchase or attempt to make a purchase through our storefront, we collect certain information from you, including:

  • Account registration details (such as login credentials and passwords).
  • Customer identity details (your name, billing address, and shipping address).
  • Payment infrastructure information (including credit card numbers or other accepted payment methods).
  • Contact information (your email address and phone number).


2. How We Use Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the website. This includes:

  • Processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
  • Communicating with you directly regarding order status, logistics updates, or potential account issues.
  • Screening our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, providing you with information or advertising relating to our instant noodle products, specific flavor launches, or promotional bundles.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website.


3. Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information, as described above. For example:

  • We use third-party e-commerce platforms to power our online storefront.
  • We use external courier and fulfillment logistics partners to ship and deliver your physical food products.
  • We use third-party payment processors to securely process your billing details.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


4. Data Retention and Security

When you place an order through the website, we will maintain your order information for our operational and financial records unless and until you ask us to delete this information. We implement appropriate technical and organizational measures to safeguard your personal credentials and billing data against unauthorized access, loss, or alteration.


5. Age Eligibility

As outlined in our Terms of Service, our website and products are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from individuals under this age. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information immediately.


6. Changes and Amendments

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our data management practices or for other operational, legal, or regulatory reasons. Any updates will be published directly on this page, and your continued use of the website constitutes acceptance of the revised policy.


7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our customer service team via the contact channels provided on our website storefront.